Environmental, Social & Governance Our Policy

Our values are integral to everything we do. We deliver for our clients, shareholders and stakeholders by acting responsibly in everything we do. We seek to deliver positive impact across four pillars:

  1. Our business
  2. Our people
  3. Our environment
  4. Our community


We recognise that there has been a significant change in the ESG agenda, and that we are well positioned to positively impact the performance of the property sector. It is no longer enough for the corporate sector to focus solely on profitability and growth.  Our stakeholders – including shareholders, clients, and staff – now expect us, as an organisation, to deliver these outcomes in the best possible way: making positive Environmental change; delivering Social value; and  through good Governance.

Purpose and Scope 

This ESG policy sets out how we take ESG issues into account across our organisation and in all of our interactions with the world around us – the way we manage our operations, deliver client services, treat our people, engage with the communities in which we work, and the expectations we set for our suppliers. 

It sets out our goals, commitments and ambition, and recognises our desire to lead in everything we do.  On ESG this means setting stretching targets for ourselves which go well beyond mere statutory compliance and developing the measurement tools, resources, and corporate culture required to achieve them. 

ESG Goals 

We have made some positive impact on ESG issues.  We can point to specific examples of best practice, and even examples of our projects leading the industry and winning awards.  However, we want, and need, to make these type of examples common place across our operations. As such we are now focussed on delivering innovation and best practice on ESG across our business, people, environment and community in a systematic, measured way. 

We aim for our ambitious culture, positive leadership and strong governance structures to enable our organisation to: 

  1. Deliver best in class, innovative solutions to ESG issues for our clients and through our own operations
  2. Be the best place to work, enabling ambitious people who share our values to make a difference for our clients and within the organisation
  3. Become climate and environmentally positive
  4. Contribute significant social value

Key Contact


Federico Montella

Head of ESG & Sustainability

Our commitments

We have made the following commitments across the four pillars of our values, to be implemented over the next 12 months:


Our goals are ambitious.  We have put in place strong governance structures to enable our organisation to deliver on our commitments. 


The board provides strategic leadership in identifying ESG as a priority for our organisation and has set our level of ambition to be a leader in the market.  The board will hold the organisation to account for delivery against the commitments we have made. 

Empowered Committee Structure

We have put in place two new committees to drive delivery of our ambitious goals and commitments: our Sustainability Committee and our Professional Ethics Committee.

The terms of reference of these committees set out their respective roles, responsibilities and powers [including delegated authorities from the board.] 

Their respective roles are summarised below: 



Engaged Staff

Our people are our organisation.  Therefore, to truly integrate responsible practices and ESG considerations across everything that we do, we will provide the enabling infrastructure such as training, specialist support, clear leadership and effective governance.  In return we make each staff member responsible for their adherence to this policy both in letter and in spirit.  We expect all staff to help drive the ESG agenda, bringing ideas and enthusiasm to fore and representing our values in all of their activities within and outside of our business.

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