Better, together
As a people business, we recognise that much of our value lies in your unique experiences, backgrounds and viewpoints and how we can bring these to the table when we are providing our clients with the insight, advice and service excellence that they need from us.
That’s why we continue to be committed to supporting an open working environment where we all feel welcomed, valued and empowered to achieve our full potential; where our diversity is our strength and where there are no barriers to success and achievement.
Our LSHTogether programme is how we will drive this going forward; encouraging and supporting a culture that celebrates our diversity and promotes inclusion.
We look forward to sharing ways that you can get involved and help shape our future.
Supporting change
- EDI Working Group
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Working Group Members
Name Office Service Line Email Address Network Donna Smith Chelmsford HR
DSmith@lsh.co.uk
Chair/Mental Health/Wellness Adam Ramshaw Birmingham (EXEC SPONSOR)
Head of Consult
Chris McCartney London (EXEC SPONSOR)
HR Director
Interfaith Aleesha Buta Manchester HR
AButa@lsh.co.uk
Multicultural Carla Watson Nottingham
CPM Accounts
Gender Balance Emmanuel Alade London Telesales EAlade@lsh.co.uk Multicultural Federico Montella London ESG FMontella@lsh.co.uk LGBTQ+ Kathy O'Reilly London Valuations KOreilly@lsh.co.uk LGBTQ+ Kirsty Wilkojc London HR KWilkojc@lsh.co.uk WorkAbility Lana Goddard London ESG LGoddard@lsh.co.uk Social Mobility Lara Davies London
Marketing
WorkAbility Rebekah Formosa London
Consult - Regeneration
Gender Balance - Our Networks
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- Gender Balance - Chair/s: Carla Watson / Rebekah Formosa
We are aware that more needs to be done within the real estate sector, and indeed, our company, to address gender imbalance. We know that this is not only a matter of doing the right thing but a necessity in order to improve the service we offer our clients and increase our levels of innovation by unlocking the diverse talents of all our people.
- LGBTQ+ - Chair/s: Federico Montella / Kathy O'Reilly
Our LGBTQ+ working group is committed to promoting inclusivity, equality, and support for all LGBTQ+ individuals within Lambert Smith Hampton and the wider property industry. We want to continue creating a culture where everyone feels comfortable and safe to thrive. Our focus is to work with external partners and key stakeholders to raise awareness of the challenges that LGBTQ+ individuals face whilst providing the support needed to allow individuals to thrive.
- Multicultural and Interfaith - Chair/s: Emmanuel Alade / Aleesha Buta / Chris McCartney
The focus of our multicultural and interfaith networks is to broaden awareness of these aspects of life, recognising that by embracing them, and understanding the value that each of them bring to our combined expertise and insights, we will be better able to unlock opportunities, potential, and success for our people and clients.
- Social Mobility - Chair: Lana Goddard
We are taking steps to remove the socioeconomic barriers to employment by adopting a supportive and inclusive recruitment methodology that ensures an equal opportunities approach that resonates through our business and into our sector.
- WorkAbility - Chair: Lara Davies / Kirsty Wilkojc
Our mission is to raise awareness of the challenges that colleagues with disabilities across Lambert Smith Hampton face, to identify barriers, recommend solutions and drive forward policy to better create a level playing field on which everyone can reach their full potential.
To join one of our Networks, email together@lsh.co.uk or contact the chair/s directly
- EDI Policy
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We are a people business, and our success is driven by the effective mobilisation and support of talented people across our organisation. We recognise that our people are a diverse group with a range of valuable backgrounds, experiences and viewpoints. We embrace and endeavour to support this diversity in all aspects of our employment practise, ensuring that it is a strength and distinguisher, and not a barrier, to success and achievement, both for our colleagues and our business.
- Strategic framework
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Our approach to support change;
Our People
Create a safe space to kick start conversations, inspire change and embed networking groups, to help create a working environment where everyone can realise their full potential.
Our Business
Systematically review existing corporate processes and policies, and implement agreed best practice to attract, develop and retain talent.
Our Community
Seek network partners, adopt charters and attain accreditations that will support in building strong brand recognition, and enhance our ability to interact with diverse customers, suppliers, partners and communities.
Our Environment
Encourage collection of EDI data to establish benchmark, support reporting and inform our ongoing strategy for change. - Newsletters
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Take a look at our latest LSH Together newsletters:
- Shana Tova - October 2024
- National Inclusion Week: WorkAbility Network
- National Inclusion Week: Social Mobility Network
- National Inclusion Week: LGBTQ+ Network
- National Inclusion Week: Interfaith Diversity Network
- National Inclusion Week: Gender Balance Network
- National Inclusion Week 2024
- Count Me In - Diversity Data Campaign
- Pride month - June 2024
- What is Neurodiversity?
- Race Equality Week
- Introducing our LGBTQ+ Network
- Introducing our WorkAbility Network
- Introducing our Gender Balance Network
- Introducing our Social Mobility Network
- Introducing our Interfaith Diversity Network
- National Inclusion Week - October 2023
- Pride month - June 2023
- Newsletter - March 2023
- 2023 Planning - January 2023
- An update on our Real Estate Balance benefits - September 2022
- Supporting Pride Month - June 2022
- Religious festivals - April 2022
- Get to know Real Estate Balance - March 2022
- International Women's Day - March 2022
- International Day of Persons with Disabilities - December 2021
- International Men's Day - November 2021
- Shubh Diwali - November 2021
- LSH joins Real Estate Balance - October 2021
- Shana Tova - September 2021
- Racism has no place here - July 2021
- Introduction to LSH Together - June 2021
External Partners, Charters & Accreditations
Learning resources
Early careers
Gender Pay Gap
Policies & procedures
External Partners, Charters & Accreditations
Real Estate Balance
Real Estate Balance (REB) is a property industry member body campaigning for diversity and inclusion. Partnering with them enables us to access their range of programmes, campaigns and events to support our progress on all aspects of diversity and inclusion across LSH, including driving cultural change and identifying best practices that can be shared.
- Access OnBalance, the REB members-only newsletter
- Sign up for Training & Networking events
- Access the REB Mentoring Programme
- Join the REB Returning to Work Parents’ Network
Find out more at Real Estate Balance.
Changing the face of property
We are proud to be a member of Changing the Face of Property, launched in 2012 by a number of major property firms. CTFOP aims to increase diversity and inclusion across all levels of our business and raises awareness of careers in the property industry through the programme Property Needs You.
Open Plan Diversity Charter
We are a proud signatory of the Property Week Open Plan Diversity Charter, and LSH Together forms a large part of our commitment to this charter.
PREACH Inclusion
PREACH Inclusion is an organisation promoting more ethnic diversity in the property and planning sectors. Partnering with them will support us to network and knowledge share with hundreds of property professionals who are also looking to create an open and inclusive culture where all employees can bring their best selves to work and deploying initiatives that support everyone to achieve their full potential.
Find out more about PREACH Inclusion.
Freehold
Freehold is a leading and unique networking forum for lesbian, gay, bisexual and transgender real estate professionals and allies working within the real estate sector. Their mission is to create a safe, fun network that supports LGBTQ+ people in the built environment industries. They want to create positive change and promote diversity and inclusion within our industry. The aim of Freehold is to address the equality gap for the LGBTQ+ community. The property sector considerably lags behind other industries in tackling sexual orientation issues. Evidence has demonstrated that people perform better when they are encouraged to be themselves and Freehold is there to provide support so that members of the group can feel empowered to do just that.
The Early Careers Foundation
The Early Careers Foundation are committed to creating a society where talent, not background, determines a young person's career success. They believe that early careers can be a fantastic leveller for young people, however, outdated career guidance, lack of connections in a culture of 'who you know', low starting salaries, and limiting entry requirements are all holding back talented young people. Across LSH, we have more than 70 colleagues who have signed up as a mentor to support a young person over the next 12 months.
Learning resources
Mandatory Training
We currently provide the following annual mandatory training courses to all colleagues via our My Training platform:
- The Equality Act
- Diversity & Inclusion
- Unconscious Bias, Diversity and Performance
Additional Learning Resources
We actively encourage all colleagues to further their personal development via our new interactive online training platform, GoodHabitz.
The GoodHabitz catalogue offers a wide range of resources, from Inspirational Leadership Masterclasses, to Communication, Management and Teamwork modules. Here are a few of our personal favourites that we think will support greater personal development/cultural change across our business;
Diversity & Inclusions Masterclass with Asad Dhunna
Behavioural Change Masterclass with Ben Tyler
Cultural Diversity
Hiring the Best: Recruitment and Selection
Building Company Culture
Curb Your Bias
Take the Lead
Social Intelligence
Conflict Management
Coaching Your Team
Early careers
Our Early Careers programme can be a force for change in this space. By widening our reach, we hope to attract talented individuals who may otherwise be unfamiliar with the opportunities a career in property can bring.
In doing so, we will positively expand our talent pipeline to include a diversity of experiences, backgrounds and viewpoints, allowing us to provide our clients with the unrivalled insight, advice and service excellence that they need from us.
Our focus areas are;
Property Needs You
We are an active supporter of Property Needs You, a UK-wide initiative that aims to work with young people, parents, teachers and careers advisors to help young people make the most out of the opportunities the property sector could offer career-wise.
Gender Pay Gap
The Gender Pay Gap across our industry is well-publicised. LSH is taking positive action by reviewing policies, procedures and barriers to progression for women in our organisation. This forms part of our long-term strategy. The Gender Pay Gap measures the total difference between men and women’s average pay (including bonuses) across an organisation. This is different from equal pay which refers to the legal requirement that men and women receive equal pay for the same or equal work.
Eliminating the Gender Pay Gap will not happen overnight, and it requires consistent and intentional focus with measurable and impactful actions.
LSH Gender Pay Gap reporting forms part of our parent company, Connells’ Group (previously Countrywide) report;
2018 Countrywide Gender Pay Report
2019 Countrywide Gender Pay Report
2019 LSH Gender Pay Gap Internal Report
2020 Countrywide Gender Pay Report
2021 Countrywide Gender Pay Report
2022 LSH Gender Pay Gap Internal Report
2023 LSH Gender Pay Gap Internal Report
Policies & procedures
Find out more and access our relevant policies here;
- ED&I (including Equal Opportunities) Policy
- Equal Pay
- Dignity at Work Policy and Procedure
- What is the difference between Equality and Equity?
Make It Happen
GEt IN TOUCH
Like what you see? Then get in touch and see how our Knowledge Network could help your business thrive.
Speak to our team.