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Ratings validation process saves over £5m

Fay Cavey-Wilcox

LSH to complete a rating appeal review on behalf of the Environment Agency.

The team identified the need for a fully-managed outsourced business rates management service to complement an existing rating appeal work stream. 

A formal process was introduced between Lambert Smith Hampton and the regional and payments teams at the Environment Agency to validate over 4,000 demands and 26,000 payments.

Added value:

  • £3.76 million of business rates refunds
  • £1.3 million of additional saving through rates management 

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